Friday, August 28, 2009

TradersDiamonds gets its first sale from Facebook

Facebook was a social networking site they said.

Facebook wasn’t a place where you could target jewellers or other members of the diamond trade they said.

We still kept trying.

We kept getting visitors, inquiries and fans.

That is all that you will get they said.

But then we got a sale and a decently big one at that.

A four carat pair.

The jeweller also happened to be our first customer from that particular city.

Facebook can generate sales and help you reach out to customers from all nooks of the country and abroad.

There is more to it than just social networking.

Go Facebook. Sphere: Related Content

Wednesday, August 26, 2009

GIA to offer Sealed Packing for Diamonds

A Diamond Sealing Service is now available for D-to-Z diamonds that carry a GIA Diamond Grading Report or a GIA Diamond Dossier®, and colored diamonds holding a GIA Colored Diamond Grading Report.

The new service seals the diamond with its key grading information in a credit card sized, tamper-resistant package that keeps the stone, its report number and primary gemological details (report date, shape and the Four Cs) in a secure, easy-to-display packet.

“GIA has been vigorously offering a wider array of services to accommodate the needs of its many different customers throughout the industry and the general public,” said GIA President and CEO Donna Baker in announcing the Sealing Service at the IIJS Show in Mumbai earlier this month. “In particular, we are interested in offering services that promote worldwide industry standards and reinforce consumer confidence.”

The sealed package contains multiple security features, including the GIA hologram, which is proof that the diamond has been graded by GIA and that the information in it matches the stone. These features will help prevent attempts to misrepresent the item and its report.

The Sealing Service can be ordered at the time of grading for a fee of US$9 per stone. Diamonds can also be resubmitted for the Sealing Service for the same charge, with an additional grading fee applied. The service can be requested at all GIA Laboratory or take-in locations worldwide, as well as online through GIA’s client portal, “My Laboratory.”

News courtesy GIA website.

Our thoughts on the new service.

This is definitely another boost for educated buying and selling in India. Checking the laser inscription on the girdle wasn't a possible thing to do for every customer. Many customers looking for seal-packed stones weren't looking at GIA stones at all. It will also be easier to re-sell GIA sealed stones. Great news for sure. Sphere: Related Content

Looking back at IIJS 2009

The IIJS has been steadily growing in prominence over the years becoming India’s largest, Asia’s 2nd largest and World’s 5th largest show. So how did the 2009 event fare and what could be its implications on the diamond industry.

One of the big winners at the show was the jewellery products, which was expected considering that the marriage and festival seasons, are just around the corner. Keeping this in mind, both, international and national vendors displayed a lot of very innovative designs. There were a wide range of latest international designs on display and these stalls saw a lot of interest and action.

The other section which attracted buyers in huge numbers was the machinery section, where customers flocked to see the latest technological advancements related to the gem and jewellery industry. This was a clear reflection of the fact that Indian manufacturers and retailers want to attain world-class standards and are willing to make the necessary up gradations in equipments required to do so.

As for loose diamonds, the major demand was for the goods which have become extremely scarce and expensive locally, namely the H/I/J colours in VVS and VS clarities. There was also a significant demand for 5 to 10 carat stones which showed that India has a healthy demand and is increasingly developing a penchant for large stones.

However, as has always been the case the Indian buyers were extremely price conscious and looking for prices that weren’t available locally. As a result, transactions were few in number. The problem was compounded by the fact that most Indian buyers were looking for rupee prices. The perennial issue of unnecessary import taxes also played a role in reducing the volume of actual business.

While there were enough deterrents to business and a few international vendors complained that you can do business in India only if you are willing to compromise your profit margins, there was no shortage of participants who were impressed by the humongous potential of the Indian market.

There was a common consensus that India probably happens to be only market where local consumer demand is still strong and largely unaffected by the global recession. Profits might be thin and conditions difficult but if you want to increase your market share, you cannot ignore India and you have to be active in this market.

The event further raised the stock of the IIJS show and of the Indian diamond market.

India has long established itself as the largest exporter of cut and polished stones.

But now it is coming into its own as a massive demand creator thanks to a population of 1.3 billion and a surging middle class with substantial disposable income and growing appreciation and love for diamonds.

IIJS 2009 validated this and things will only get better from here on. Sphere: Related Content

Tuesday, August 4, 2009

Israeli Diamond industry going the e-commerce route in a big way - how do Indian companies compare

In an interesting development, which further reinforces the importance of the role the internet has to play in the modern diamond trade, the Israel Diamond Institute (IDI) group of companies is helping the Israeli diamond industry utilize the power of the World Wide Web to full advantage through their “Together Works” program.

As part of this program, the Israeli companies are being given free professional consultation on everything – right from website development and online marketing tools to creating web content and drafting terms and conditions.

The response to this program has been tremendous and a large number of companies are participating in this. Clearly they realize that an online business helps them to reach out to far more customers at a substantially lower cost.

While the internet revolution was expected sooner or later; thanks to the precedent set by American companies, the process of change was hastened by the economic crisis as companies looked out for ways to become leaner and more cost effective.


The American diamond industry already has a substantial e-commerce footprint and now Israel is taking massive strides to get there. Where does the Indian industry stand in the middle of all this? India is the world’s largest exporter of cut and polished stones but what about our position in the online stakes.

India is not doing too badly either. We don’t have an IDI to lend a helping hand but thanks to being the IT capital of the world, a lot of Indian companies have set up their websites. Most of these are fairly basic but a few have advanced functionality too.

The biggest challenge however is not about technological capability. It’s about wholeheartedly adopting the online way – truly believing in the advantages of an e-commerce business and molding other business practices accordingly. We often talk about changing consumer mindsets. The bigger challenge is for the trade to change their mindset.

Once we can do that it will just be a matter of time before Indian diamond companies rule the e-commerce business as well. Sphere: Related Content